Organizational Culture and Successful Information Technology Implementation

The case study "Organizational Culture and Successful Information Technology Implementation" by George R. Harper & Dawn R. Utley, focuses on the significant impact of organizational culture on the successful implementation of Information Technology (IT) systems. The study examines whether an organization's internal environment contributes to its success or failure in IT implementation. It particularly investigates the role of the organization's cultural climate and its balance between production and people concerns in this context. The research analyzes data from a three-year study of 18 companies in government and commercial sectors, revealing a correlation between specific cultural attributes and successful IT system implementation, emphasizing the predominance of people-oriented aspects over production-oriented ones in influencing successful IT outcomes.